Support — TraceFast Golf

Effective 24 September 2026

Provided by: Nikah AI Ltd trading as TraceFast Golf — registered in England and Wales, company number 17199968, registered office Office 1216, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, United Kingdom. ICO registration ZC176381.

How to get help

Email support@legalnikahai.com. That mailbox is the support route for TraceFast Golf and it is monitored by Nikah AI Ltd. Please include:

• which app you are using (TraceFast Golf) and its version, shown at the bottom of Settings
• your device and operating-system version
• what you expected to happen, and what happened instead

There is no account to look up, so please describe the problem rather than quoting a user id — we do not have one for you.

What we can help with

• how a feature works, and what it deliberately does not do
• a purchase that did not unlock, or Restore purchases not finding a purchase
• a bug, a wrong number, or a screen that does not fit your device
• a data-protection question about TraceFast Golf

What we cannot help with

We cannot refund an App Store purchase: Apple processes it and decides every refund. We can refund a Google Play purchase: email us with the order number from your Google Play receipt (it starts GPA.). You can also ask Google directly — see the purchase and subscription terms.

We cannot recover data from a device. TraceFast Golf keeps everything on your device and has no operator server, so there is no backup on our side to restore from.

The limits of the product itself

The trace stops where the ball was last actually seen. Carry and apex are estimates from a physics model, not measurements from a launch monitor, and the descent angle is not modelled accurately enough to report.

Response time

We aim to reply within five working days.

Contact

support@legalnikahai.com · privacy@legalnikahai.com · Nikah AI Ltd trading as TraceFast Golf, company no. 17199968, Office 1216, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, United Kingdom

Hosted at https://legalnikahai.com/tracefast/support.html. This is the Support URL for the App Store Connect listing and the contact route for the Play Console listing.

All TraceFast Golf policies

• Privacy policy
• Terms of use
• Children's privacy
• Account and data deletion
• Data safety summary
• Purchase and subscription terms

Cookies: this website sets no cookies and uses no similar storage, analytics or third-party scripts. The TraceFast Golf app sets none either.